Privacy policy
Who we are
This privacy policy applies to all services provided by ToughWood OÜ, operating primarily in the Scandinavian construction market. Our website address is: https://toughwood.se.
If you have any questions about how we process your data, please contact us at info@toughwood.se.
What personal data we collect and why
We only collect personal information that you voluntarily provide through our contact forms, advertising campaigns (for example on Facebook or Instagram), or direct communication. This typically includes:
• Name
• Email address
• Phone number (optional)
• Project-related preferences
We collect this data for the sole purpose of contacting you about our services, responding to inquiries, or sending follow-up communication regarding your interest in ToughWood.
We do not collect sensitive personal information, nor do we share your data with third parties for marketing purposes.
How we store your data
Your data is stored securely within Google Workspace tools, including Google Sheets, and is only accessible to authorized ToughWood team members. All storage complies with GDPR requirements.
We do not share, rent, or sell your personal data to third parties.
Data retention
We keep your data only as long as necessary to fulfill its purpose:
• If no follow-up or cooperation arises, data will be deleted within 6 to 12 months
• If you become a client, your data may be retained longer in accordance with legal or contractual requirements
Your rights
Under the EU General Data Protection Regulation (GDPR), you have the right to:
• Access the data we hold about you
• Correct or update your personal information
• Request deletion of your data
• Withdraw your consent at any time
• File a complaint with a supervisory authority
To exercise any of these rights, please email us at info@toughwood.se.
Cookies and tracking
We use Google Analytics and Google Ads to help us understand traffic patterns and optimize our online advertising. These tools may place cookies in your browser. You can manage your cookie settings in your browser at any time.
More information:
• Google Privacy Policy: https://policies.google.com/privacy
• Google Ads Terms: https://policies.google.com/technologies/ads
• Meta Privacy Policy: https://www.facebook.com/privacy/policy
Embedded content
Some pages on our website may include embedded content (such as videos, images, or social media feeds). Embedded content from other websites behaves exactly as if the visitor has visited the other website. These external sites may collect data, use cookies, and monitor your interaction according to their own privacy policies.
Updates
We may update this policy from time to time to reflect changes in regulations or business practices. The latest version will always be available at https://toughwood.se/privacy-policy.
Questions
If you have any questions or concerns about how your data is handled, please contact us at:
ToughWood OÜ
info@toughwood.se